FAQ

Quick answers to common questions. If you don't find what you need here, check Troubleshooting or browse the other help topics.

Why did my scores reset?

Scores are saved to the server as events, so they should survive page refreshes and navigation. If scores appear to have reset, check that you have a working internet connection. The live game screen requires connectivity to persist events. If you were offline, the events may not have saved; see Troubleshooting.

How do I undo a score?

Tap Undo on the strip just above the scoreboard to take back the latest score. In AFL and netball the strip flashes the score you just recorded for 8 seconds. To fix an older score, use Fix scores at the next quarter break or in the full-time review (AFL and netball); league's full-time review has the score buttons and Undo, so you can correct the result before you tap Finish game.

Why isn't a stat showing up?

Stats only populate for finished games: every quarter or half played out, then Finish game tapped in the full-time review. Stats that depend on scoring (AFL position fit and quarter-by-quarter scoring, head-to-head, and every sport's scoring columns) also require Track scoring to have been on for those games.

Does it work offline?

The app needs an internet connection to save game events to the server. The UI will load from the browser cache if you've visited before, but any actions you take (scoring, subs, ending quarters or halves) require connectivity to persist. If you lose connection during a game, actions may fail silently. Reconnect and refresh to check the current saved state.

Why isn't the Sub Due alert firing?

Sub Due alerts apply to rolling subs, so AFL and league only — netball teams sub at the quarter break instead, so the alert never appears. For AFL and league: the sub timer only runs while a quarter or half is active (not paused and not at a break). Make sure you've tapped Start Q{n} (league from Under 10: Start H{n}) after the break. If the clock isn't running, the timer doesn't count. Also check the sub interval (1 to 10 minutes) under Game settings, on the lineup screen or below the field during the game. If your team uses the Subs only at the breaks rule, Siren won't suggest rolling subs.

How do I add a player who arrived late?

During a live game, tap + Add late arrival below the field or court. It lets you add a player from your squad to the bench mid-game. They'll then be available for rotations and the next break's lineup. At a league break you can also use Add arrived player.

Can I run two games at the same time (e.g. two teams)?

Yes, each team has its own independent live game view. Open the two games in separate browser tabs and manage them independently.

How do I check playing time is fair?

Open the Season balance card on the Stats tab. It shows each player's minutes in each line or position this season, tints any spot where a kid is owed at least a quarter (a half, for league from Under 10), and counts how many kids are within a quarter (or half) of even. Aim for an even season. Individual games often sit uneven, which is normal. See Rotations for details.

How do I invite another coach to manage my team?

Open your team and go to the Team tab, under People. You'll find a shareable invite link. Anyone with the link joins as a Manager. Managers can run live games but cannot delete the team or change settings.

Why is a player still showing on the playing area after I marked them injured?

After you tap Mark injured in the player actions sheet, the player comes out of the rotation straight away. If they're on the field, AFL and league ask who comes on in their place, and netball asks who fills their position. If you skip the replacement, their spot is left short. If their tile still shows on the playing area without an INJ badge, try refreshing the page. If the issue persists, see Troubleshooting.

Can I use this on my phone?

Yes, the app is a mobile-first PWA. It works in any modern mobile browser (Safari on iOS, Chrome on Android). For the best sideline experience, open it in your browser and add it to your home screen via the Share → Add to Home Screen option.